Privacy Agreement

Last Updated: [Publication Date]

Your privacy is important to us. This Privacy Agreement applies to Standards Core LLC and explains how we collect, use, store, and protect information in connection with our website, applications, Microsoft 365 add-ins, SaaS platform, and related services.

Standards Core does not sell user information or customer content. We do not use customer document content to train artificial intelligence models or to improve generalized artificial intelligence systems.

When you use our Microsoft 365 add-ins or SaaS services, document content is processed only at your direction. Some Standards Core add-ins may process content locally or through Microsoft 365 application permissions. Other Standards Core services, including the Product, process document content through Standards Core servers when a user initiates a review or other requested action.

For the Product, selected text, permitted document context, user instructions, and AI-generated outputs are transmitted to Standards Core servers when a user initiates a review so Standards Core can provide the requested review workflow, route requests to selected AI model providers, return results, manage usage, and secure the service.

The Product allows you or your authorized users to select from available AI models for a review. Customer content is submitted to an AI model provider only when you initiate a review using a model served by that provider.

We do not retain full document context or AI-generated outputs for product improvement unless you separately enable or agree to that retention in writing. We may collect and use account information, usage information, support information, system logs, and de-identified or aggregated interaction metadata, such as feature usage, prompt selections, click activity, review activity, and revision-count information, to provide, secure, maintain, support, analyze, and improve the service.

The AI systems used by our services are not free to us, so we monitor usage levels to manage cost, performance, reliability, and abuse prevention. Usage monitoring may include information such as characters processed, review type, selected model, feature activity, and credit usage. We do not use this information to reconstruct customer document content.

Standards Core may use third-party AI model providers, hosting providers, infrastructure providers, analytics/logging providers, support providers, and other subprocessors to provide and support our services. Because different Standards Core products may use different providers, Standards Core may maintain product-specific subprocessor pages or disclosures, including for the Product. The current subprocessor list for the Product is available at the subprocessor page on the Standards Core website.

We store registration and login information using Microsoft Azure services and security controls, including encryption and administrative access protections. You may request access to or deletion of your registration information by contacting Support@standards-core.ai.

We may store limited session information in your browser's local storage, such as "Remember Me" tokens, template selections, review settings, or other preferences for your convenience. We cannot view information stored only in your local browser storage, and you can clear it at any time through your browser settings.

We do not have access to other files on your computer or network. Modern browser sandboxing limits add-in access to the content and permissions made available through the Microsoft 365 application and the actions you choose to take.

We do not share or sell user information to other organizations, businesses, or companies. This includes registration and login information stored in our systems, except where necessary to provide, secure, support, or maintain the service through our subprocessors or where required by law.

Standards Core is independent and unbiased and does not accept third-party advertisements, product sponsorships, or incentivized placement or ranking.

Your Rights

Depending on your jurisdiction, including where applicable under the EU General Data Protection Regulation or the California Consumer Privacy Act, you may have the right to access, correct, delete, or export personal information that we hold about you, and to object to or restrict certain processing activities. You can exercise these rights by contacting us at Support@standards-core.ai.

Data Security

Data in transit is protected using TLS 1.2 or higher. Data at rest is encrypted using Microsoft Azure security controls, including Transparent Data Encryption where applicable. Access to production systems is limited by role-based access control and administrative access protections, including multi-factor authentication.

Retention Period

We retain personal information, usage information, support information, system logs, and de-identified or aggregated interaction metadata only as long as needed to provide, secure, maintain, support, analyze, and improve the service, comply with legal obligations, resolve disputes, and enforce agreements. Unless a longer retention period is required for security, legal, support, or operational reasons, telemetry logs are erased after 90 days and aggregate usage metrics are retained for up to 12 months.

Changes to This Agreement

We may update this Privacy Agreement from time to time. Material changes will be announced at least 30 days before they take effect via email to registered users, an in-product banner, or another reasonably prominent notice.

Contact

Standards Core LLC
1140 Marina Bay Drive, Suite 120
Kemah, TX, 77565, USA
Support@standards-core.ai